Comparison
Kwazi vs Fresha
Fresha is hosted booking software for salons, spas and similar businesses, with a monthly fee per team member and its own marketplace where clients can find you. Kwazi is a free WordPress plugin that adds online booking, a CRM and forms to your own website, with your client data in your own database.
Facts about Fresha checked on 27 October 2026. Sources below the table.
Kwazi and Fresha side by side
| Feature | Kwazi | Fresha |
|---|---|---|
| Price | Free plugin. Paid add-ons are optional. | No free plan; Independent €14.95/month; Team €9.95 per team member per month. |
| Online booking | ||
| Online booking of services | Included | Paid option |
| Bookings for your whole team | Included | Paid optionTeam plan |
| Working hours and days off per person | Included | Paid option |
| Confirmation and reminder emails | Included | Paid option |
| Clients cancel or move it themselves | Included | Paid optionClient needs a Fresha account |
| Clients | ||
| Contact record with notes and history | Included | Paid option |
| Organizations | Included | Not available |
| Tags, statuses and your own fields | Included | Not availableTags only |
| Import and export with Excel or CSV | Included | Paid option |
| Forms | ||
| Form builder | Included | Paid optionConsultation forms only |
| Answers land in your contact list | Included | Not availableForms go to existing clients |
| Data, team and connections | ||
| Data on your own website | Included | Not available |
| Roles and permissions | Included | Paid option |
| REST API and webhooks | Included | Not availablePaid Data Connector for reporting |
| Zapier and Make | Included | Not available |
| AI assistants (MCP) | Included | Not availableOnly for marketplace search |
✓ included in the free version · Paid option: needs a paid plan, version or add-on · ✗ not available
Sources: fresha.com/pricing, Fresha help: team permissions, Fresha help: client forms, Fresha blog: ChatGPT and Claude (MCP). Checked on 27 October 2026. Prices excluding VAT.
When Fresha fits better
You run a salon, spa or barbershop and want a till, card payments, stock and a marketplace that brings in new clients, or you need two-way Google Calendar sync today. Fresha also works without a website of your own.
When Kwazi fits better
You have a WordPress website and want bookings, client files and forms in one place, without a monthly fee per team member, without a fee on new clients and with your data on your own site.
Questions about Kwazi and Fresha
Is Kwazi a free alternative to Fresha?
For online booking, client files and forms, yes. Kwazi Free has no fee per team member and no fee per new client. Fresha does more for salons out of the box, such as a till, card payments, stock and a marketplace. If you need those, compare carefully.
Where is my data stored?
With Kwazi, contacts, bookings and form entries are stored in the database of your own WordPress website. With Fresha, your data is stored on Fresha’s servers.
Does Fresha charge for new clients?
Fresha charges a one-time fee for brand-new clients who find you through the Fresha marketplace and book online. Returning clients and clients who book through your own website or social media links are free. The fee is based on the first completed appointment. Kwazi takes no fee on bookings or new clients.
Bookings, clients and forms on your own website
Kwazi Free gives you online booking, a CRM and forms in one plugin.
